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Remote Copier and Printer Services

Struggling with "IT" Related Services and Support?

Excel Document Solutions is pleased to offer our customers an additional coverage for Remote & Helpdesk Support for any Excel Document Solutions purchased machines. Our Remote & Helpdesk Support will not be limited to coverage of the following IT related services provided by Excel Document Solutions' Technology Services Division:


  • IP address conflicts

  • Assistance with printer driver downloads and configurations

  • Additional Scan Destination/ Address Book Entry

  • Change Scan Destination Authorization Info

  • Email Authentication Changes

  • Change copier IP scheme due to new ISP/ LAN Change

  • Adjust/Create new IP Port for Print Driver & Print Diver



  • End User Assistance with Network-Related Copier Features

  • Scan to Email Max File Size change

  • Troubleshoot Physical LAN connections


Excel Document Solutions Remote & Helpdesk Support Services

  • Minimizes down time for your end-users, providing your company with optimal technology efficiency.

  • Our IT Professionals offer unparalleled customer service with broad and deep technical expertise for your end-user community.


Excel also offers full remote and on-site network support services and contracts.

Remote Support
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